Virtual care in Edmonton
Online doctor in Edmonton: video visits covered by Alberta Health
Book a virtual visit with a Medicine Place physician from Edmonton, St. Albert or Sherwood Park. $0 with valid coverage, secure Medeo booking, care in six languages.
Quick answer: yes, you can see an Alberta-licensed physician online from Edmonton. Insured visits cost $0 with valid Alberta Health coverage; without coverage the private fee is $75 CAD. Non-emergency concerns only.
Why patients in Edmonton use DR Now
Winter roads, shift work and full clinics make same-week appointments hard to find in Edmonton. DR Now connects Edmonton-area patients to Medicine Place physicians by video for non-emergency concerns, prescription renewals, skin, women's and men's health questions.
Pharmacies, labs and in-person care in Edmonton
Prescriptions go to the Edmonton pharmacy you choose. Lab requisitions can be used at Alberta Precision Laboratories locations across the city. When in-person care is needed, the physician explains whether a family clinic, an urgent care centre such as Northeast Community Health Centre, or an emergency department is appropriate.
Also serving St. Albert, Sherwood Park, Leduc, Spruce Grove, Fort Saskatchewan and Beaumont.
What you can book
- Everyday care: cold, flu, allergies, sore throat, minor infections
- Prescription and medication care: renewals and medication questions
- Skin care: acne, rashes, eczema, follow-ups
- Women's health: contraception, urinary symptoms, period concerns
- Men's and sexual health: private questions, STI testing
A physician decides during the visit whether virtual care is appropriate. Prescriptions, referrals and documents are never guaranteed before an assessment.
Common questions from Edmonton
Is an online doctor visit in Edmonton covered by Alberta Health?
Yes for eligible Edmonton residents with valid Alberta Health coverage: medically necessary virtual visits are insured and cost $0. Without valid coverage, the private consultation fee is $75 CAD, refunded if no visit takes place.
Can a virtual physician send a prescription to my pharmacy in Edmonton?
When a prescription is clinically appropriate after the assessment, it can be sent to the pharmacy you choose in Edmonton or anywhere in Alberta. Some medications, including controlled substances, are not prescribed through a first virtual visit.
What if I need to be seen in person in Edmonton?
The physician will say so and point you to the right setting: your family clinic, an urgent care centre or an emergency department. For urgent or life-threatening symptoms, call 911.
For patients in Alberta. Coverage and clinical eligibility apply. Private fees apply only without eligible coverage or for uninsured services, and are refunded if no visit takes place.
General information, not medical advice. Call 911 or go to the nearest emergency department for urgent or life-threatening symptoms.
Guides for Alberta patients
Also serving: Calgary · Red Deer · Lethbridge · Grande Prairie · Fort McMurray